Frequently Asked Questions
Everything you need to know about your AstroAI fashion experience.
How do I determine the right size for my order?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
When will my order ship and how can I track it?
Orders are typically processed within 1-2 business days. Once shipped, you will receive an email confirmation containing a tracking number to monitor your delivery status in real-time.
Do you offer international shipping?
Yes, AstroAI ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected service.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my AstroAI garments?
To ensure longevity, we recommend following the care instructions on the inner label. Most of our pieces benefit from cold washing and air drying to maintain fabric integrity and color.